The University is consolidating usernames and passwords used to access University services (e.g. email, UIS) using a new single sign-on system called Okta. This system will make it easier for you to sign in, provide enhanced security, and give you the ability to reset your own password.


Starting in the Summer of 2020, all students please use signon.stjohns.edu to access your St. John’s University email. Your user ID will be your St. John’s e-mail address and your password will be the same password you currently use for your St. John’s e-mail and wireless.

Going forward, you will also be able to reset and change your current password through this new service. As a reminder, the credentials used for this service are what you use to log into St. John’s email and wireless.


Also, we strongly recommend you bookmark https://signon.stjohns.edu/ and use it going forward.



FIRST-TIME USERS 

First-time users of the new Sign-On system will be asked to complete some one-time actions to set up the enhanced security features. Like banks and other financial institutions, we reply to something that you know (your password) and something that you have (your phone) to periodically verify your identity. (This approach is also known as two-factor authentication.) You will need to select the secondary authentication method you’d like to use. The system can send a text message to your phone, rely on an app that runs on your mobile phone or call your desk phone.


INITIALIZE OKTA SETUP


OKTA VERIFY SETUP




SMS AUTHENTICATION SETUP







SELF-SERVICE PASSWORD RECOVERY

If you have forgotten your password, please visit signon.stjohns.edu and follow the instructions below to reset your password via Self-Service Password Recovery.