St. John's University Service Desk

WEPA print kiosks are available at many locations on Queens, Staten Island, and Manhattan campuses.

The printing can be charged against your Flex dollars on your Storm Card or any credit card.

**To add money to your Storm Card account please follow these instructions: Adding Storm Card Flex Dollars

How do I use Wireless Printing with WEPA?

In order to log in to WEPA:

1. You must have your login information for https://signon.stjohns.edu 
2. If you have not signed into the Signon Portal before, please follow: Sign-On Instructions
3. Username: your email address in the format of @my.stjohns.edu
4. Password: your Sign-On Portal password

Submitting Print Jobs:

Uploading job via the Wepa Now website:

1. Go to www.wepanow.com, and click on the LOGIN button.
2. Find "St. John's University" in the drop-down list of schools.
   Log in with your SJU Network ID: Enter your email address in the format of @my.stjohns.edu and password that you use to login to https://signon.stjohns.edu..
   
3. Click on "DOCUMENT UPLOAD" and upload a file from your computer. If you have a document stored in your SJU OneDrive, you can link it to WEPA by using the Office 365 OneDrive for Business link:
   
   
   
4. Choose your print options - Black and White or Color

Uploading job using your PC or Mac:

1. Download the app on your computer
   PC: Download Windows Driver
   MAC: Download Mac Driver
   
   
2. Select the file you wish to print.
   
   
3. Using the files Print Menu choose:
   • WEPA-BW or WEPA- Mono for Black and White
   • WEPA-Color for Color Printing
   • DUPLEX Gives you the option to print on both sides of a sheet of paper.
   • NOTE: Letter format (8.5”x11”) is the only supported option at this time. Make sure you format your printing to this size paper.
4. Click Proceed to submit your print job to the cloud.
   
   
5. When asked for authentication, use your St. John’s Network ID and Password.

Uploading job using your mobile device (Phone / Tablet):

1. Download the Wepa Now app from your device's App Store.
   iOS: Download App  Android: Download App
2. Open the document you want to print and select the Open icon in the top right-hand corner
3. Select “Open in WEPA Print”
4. Login with your St John’s Network ID and Password when prompted by the WEPA Print app
5. Select the print options and number of copies to print 
6. Tap “Send to WEPA” to upload your document to the cloud
7. You will receive confirmation that your file has been uploaded.

Printing your Jobs:

1. Use the Wepa mobile app to set up your release ahead of time, Visit any kiosk and touch the screen to start.
   
   
2. To login you can either:
   • Insert your Stormcard
   • Open the Wepa app on your mobile device, then, tap your phone on the NFC logo on the kiosk
   • Six digit release code, or
   • Login with your St. John’s Network ID and password
3. You will see a list of print jobs available to print
   
   
4. Select the file(s) to print
   
   
5. A pricing guide for the job(s) will be listed at the bottom of the screen.
   
   
6. Select how you would pay to release you job(s). You can select:
   • Stormcard Flex dollars
   • WEPA Card
   • WEPA Account
   • Credit/Debit card (You are charged an additional $0.40 transaction fee if you choose this option.)

7. Your job will now begin to print.

Note: Once you have selected your payment option the transaction is complete. You cannot stop your print job at this point.

If you see that a kiosk is offline, please proceed to visit another WEPA location.

If you have trouble logging in or accessing your print job, please contact WEPA at 800-675-7639 or visit support.wepanow.com.

To help ensure the health and safety of students, while still meeting your printing needs, Wepa has added features to their mobile app, which enables you to manage print jobs directly from your phone. The Wepa app is available in the App Store and Google Play.

Using the Wepa mobile app, you can manage print requests, locate print stations, and (with an iPhone or Android phone with NFC) release print jobs without having to use the print station’s touchscreen. You can submit files from your phone or from cloud storage sources like Google Drive and OneDrive, then select your files to release and your payment method, and all you have to do is tap your phone or swipe your Storm Card to release your documents at a Wepa print station.

Print locations: