(Instructions for parent and other designated proxy)

(If you were looking for the Student Instructions, please see: Student Proxy Instructions - New UIS)

Overview

Proxy Access allows students to set up access for a proxy to view student information within the New UIS Experience and to permit the University’s Customer Contact Center to communicate with their proxy.

For example:

  • A parent or legal guardian as a proxy, who has access to view the Student’s Account Detail

  • A sibling as a proxy who has access to view the Student Profile and/or Student Grades

Once proxy setup has been initiated by the student, the proxy will receive email instructions on how to set up their account and view the information for which they have been granted access to. The student has the right to edit or delete the Proxy’s access at any time.

The Proxy access does not gain access to change any information or pay your bill. To enable access to pay a bill, you must set them up as an Authorized User, See: Instructions.

The Proxy access is not authorized to be used for any Information Technology Services.

Account Setup

Once the student has created you as their proxy, you will receive three emails:

  1. Email with the subject line: New Proxy Identity contains a one-time URL to set up your account with a permanent password.

  2. Email with the subject line: New Proxy Confirmation contains a temporary password to use with the URL to set up your account with a permanent password. (Note: You can cut and paste this password to use with the initial link)

  3. Email with the subject line: Updated Proxy Relationship contains the link you will use each time you access your account once you have set up your permanent password.

  • View/Update Proxy Personal Information

    • Once logged in, click on the Proxy Personal Information tile to update your personal information.

Update your personal details or change your password

(Note: If you forget your password, ask the student to log in and have the system send you a password reset email)

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  • Keep your contact information up to date

  • Click on Submit to save your changes

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  • View Student Information

    • From the home page, pick which Student page you wish to view from the dropdown

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  • Proxy Passphrase

    • The Proxy passphrase is a word or a phrase the student creates for you to use when you communicate with the University.

    • You will need the passphrase if you contact the University’s Customer Contact Center to speak on the student’s behalf about any of the information for which you have been given authorization.

    • The student can provide you with the passphrase verbally or they can login and have the system email it to you.

If you have any questions regarding this process, please call our University’s Customer Contact Center at 718-990-2000