St. John's University Service Desk

As part of our ongoing efforts to streamline and enhance our digital collaboration tools, St. John’s University is officially transitioning from Cisco Webex to Microsoft Teams, effective July 22, 2025. This will be the final day to use Webex features such as cloud recording and meetings longer than 40 minutes. 

If you have any recorded videos or content stored on Webex that you wish to keep, we recommend that you download them by August 31, 2025. Afterwards, recordings will be available on request for 1 year.

For instructions on how to download your Webex videos and save them to Panopto, click here.

To ensure a smooth transition, we strongly encourage all faculty, staff, and students to begin using Microsoft Teams for meetings, recordings, and collaboration.

If you have any questions or need assistance with Microsoft Teams, please visit the I.T. Support Portal,

 or contact the IT Service Desk at 718-990-5000.

Thank you for your cooperation as we move forward with this important update.