Windows 10 OS

  • Click on Start, in the lower left-hand corner of your screen and click on Devices and Printers

  • Open up Devices and Printers and select “Add a printer”.


  • Wait a bit and then Select The printer that I want isn’t listed 


  • Select a shared printer by name and type in the print server name and print queue name. Entry will auto-fill as you begin typing. (Refer to the print sheet located on the departmental printer itself. It will contain this info.)


** On newly issued SJU laptops, when entering the print server name, please modify it to include: admin.ads.stjohns.edu

Ex: \\sq00000000.admin.ads.stjohns.edu\p-000000000

  • Select Next and the printer driver will install


  • The printer driver will now be installed on your computer. Follow the prompts, once added, Check the box next to Set as the default printer if you wish to make the printer your new default for all programs.
      

  • Click on “Print a test page” if you wish to test out the connection to the printer, otherwise click Finish.  

Windows 11 OS

  • Navigate to “Printers & scanners.”

    • Located in “Settings”, then “Bluetooth & devices”, then “Printers & scanners” 

      image-20250422-143738.png

    • You can also search for “Printers & scanners” in the search bar.

  • Select “Add device”

  • If you do not see the device you are looking to connect to in the list, select “Add a new device manually” 

image-20250422-144031.png

  • Select a shared printer by name and type in the print server name and print queue name. Entry will auto-fill as you begin typing. (Refer to the print sheet located on the departmental printer itself. It will contain this info.)

    • When entering the print server name, please modify it to include: admin.ads.stjohns.edu. Ex: \\sq00000000.admin.ads.stjohns.edu\p-000000000

    • If connecting by IP enter IP address

  • The printer driver will now be installed on your computer. Follow the prompts. Once added, check the box next to Set as the default printer if you wish to make the printer your new default for all programs.

  • Click on “Print a test page” if you wish to test the connection to the printer, otherwise click Finish.  

Mac OS

  • Navigate to ”Printers & Scanners”

    • Apple Menu, then “System Settings”, then “Printers & Scanners”. 

      image-20250422-160812.png


image-20250422-160834.png

  • Select “Add Printer, Scanners, or Fax” 

    image-20250422-161153.png

  • Select a shared printer by name and type in the print server name and print queue name. Entry will auto-fill as you begin typing. (Refer to the print sheet located on the departmental printer itself. It will contain this info.)

    • When entering the print server name, please modify it to include: admin.ads.stjohns.edu. Ex: \\sq00000000.admin.ads.stjohns.edu\p-000000000

    • If connecting by IP, enter the IP address.

  • The printer driver will now be installed on your computer. Follow the prompts. Once added, check the box next to Set as the default printer if you wish to make the printer your new default for all programs.

  • Click on “Print a test page” if you wish to test the connection to the printer; otherwise, click Finish.  


**If you are still having issues setting up your departmental network printer, please get in touch with Information Technology.
Visit the I.T. Support Portal: https://ithelp.stjohns.edu and click on “Report an Incident”.

Please note that USB printers and “All-in-One” independently purchased printers are not supported by the Information Technology department. You will have to contact the vendor for this support.