Attempting to submit a Formstack form results in the following error:

We could not find the specified user. Please make sure the information is correct and try again.

 Instructions:

When submitting a Formstack form where you are asked to provide an email address for another person, make sure to check the spelling and domain of the email you entered.

When asked to provide an email address, all users should strive to use their assigned @stjohns.edu or @my.stjohns.edu email address. This ensures that communications are properly routed and workflow assignments if any are properly assigned. Users must exist within our Formstack account to partake in a Formstack Workflow.