St. John's University Service Desk
Monday-Friday 7:30 a.m to 7:30 p.m EST
Apporto Virtual Desktop
Error messages in Banner Admin
Canvas Student Guides and Video
Post a syllabus
How do I edit the Syllabus in a course
How to Create a Module
How to Create a Page in Canvas
See all 24 articles
How to login into Webex
Webex Attendee and Participant User Guide
How to schedule a Webex Meeting
Webex - Using Virtual Backgrounds
Automatically Record Webex Meetings
See all 20 articles
EPM/Hyperion/Brio Troubleshooting and Access
Clear DNS Cache All systems
Microsoft Office / Microsoft Teams
Office 365 Installation via SJU Microsoft Account
Microsoft Teams – Creating and Sharing a Link to a Meeting
Removing device associated with your Microsoft 365 account
How to setup Out of Office Notification
See all 12 articles
OneDrive and Shared Network Drives
Connecting to the Professor Drives
How do I login to OneDrive and backup files?
How do I share a file or folder in OneDrive?
One Drive - Frequently Asked Questions
How to check your Microsoft OneDrive / Sharepoint Storage Limit
I can log in to UIS. Where do I change my password?
How do I log in to UIS? (University Information System)
How do I reset my forgotten password for UIS?
UIS Guide - Frequently Asked Questions Help
VPN - Off Campus Access
VPN - CiscoAnyConnect for Windows 10 (SJU-Owned Device ONLY)
VPN - CiscoAnyConnect for MAC (SJU- Owned Devices ONLY)
How do I connect to the Internet off-campus?
Connecting to St. John's Network through Global Protect on a Intune Managed device
Palo Alto Global Protect VPN for macOS - Jamf Managed through St. John's Self Service
See all 6 articles