(blue star) Problem

Users clicked “Save and Resume” at the bottom of a Form and copied or emailed a copy of the custom URL to themselves but found when resuming the form that information that should have been saved was missing.



(blue star) Instructions


Known Issue - A bug has been discovered with Save and Resume where long text fields may not be saved properly with large quantities of text added to them. For forms with numerous large text fields where the user may have to enter lots of text, it is advised to create or save the text between sessions in a word or notepad document.