Article# 2002944003

Device Requirements

  • Minimum System Requirements (as of 2/3/2025):

    • Windows: 11 and 10 Details

    • Mac: macOS 11 to 15.0+

    • iOS: 12.0+ (iPad only). Must have a compatible LMS integration. Details

    • Chromebook: Details

    • Starting 6/29/23 Lockdown Browser (LDB) will no longer support Windows 7. LockDown Browser (LDB) will only support Windows 10+ (details), Mac 11+, Chromebook (details), and iPads running iPadOS 12+ (if instructor enabled).

  • If you have questions on your device's compatibility, please contact Respondus Support  

Web Browser Updates

  • LockDown Browser (LDB) intended to run with the most up to date version of Google Chrome.

Common Device Issues

  • Strongly Suggested: Please (if possible) complete the exam from a Windows or Mac computer to avoid any potential device errors.

  • LockDown Browser (LDB) will not work on the following devices:

    • Mobile Devices

    • Tablets

    • iPads*

      • May work, depending on settings enabled by the instructor

    • Chromebooks*

      • May work, but are subject to multiple errors.

Additional Support