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St. John's University Service Desk
718-990-5000
Monday-Friday 7:30 a.m to 7:30 p.m EST
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General
FAQ
53
How do I schedule an appointment with IT?
I forgot my password to log in to the Sign-On Portal. How do I reset my account?
Received my YubiKey in the Mail - What do I do next? YubiKey Enrollment
How do I update my current email password, or how do I update my Multi-Factor Authentication (MFA) for Signon.stjohns.edu?
Access to Library Resources
See all 53 articles
StormCard
3
How do I add funds to my Storm Card account ?
How to mark your StormCard as Lost / Stolen
StormCard Frequently Asked Questions
Services for Students
21
SJU Student Laptop Lost / Stolen Procedure
HOW TO ACCESS CABLE TV USING SPECTRUM U
Handshake - Career Services Tool
How do I add an authorized user in TouchNet - New UIS?
University Mailroom - Student Packages
See all 21 articles
Wireless and Mobile Device
7
How to connect your Gaming Console or Smart Devices to campus WI-FI on SJUGuest
How do I connect to SJUGuest - St. John's Guest Wireless?
Email Setup on Mobile Devices
How do I connect to SJUMobile (WIFI)
Removing existing saved wireless network on Apple devices
See all 7 articles
Voice and Desk Phone Services
8
Setting up a Conference Call Instructions
How to setup Call forwarding on your Office Avaya Desk Phone
Avaya Quick Reference Guide for Desk Phones
Microsoft Teams - Voice Calling
Teams Voice Quick Reference Guide
See all 8 articles
Connect
3
St. John's U Connect Mobile App
How to Navigate New UIS Experience
How do I locate my ID Information (X number / A number)?
