St. John's University Service Desk
Monday-Friday 7:30 a.m to 7:30 p.m EST
How do I log in to the Sign-on Okta Portal at Signon.stjohns.edu?
How do I schedule an appointment with IT?
I forgot my password to log in to the Sign-On Portal. How do I reset my account?
Received my YubiKey in the Mail - What do I do next? YubiKey Enrollment
How Do I Update My Email Password or Multi-Factor Authentication (MFA) for Signon.stjohns.edu?
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How do I add funds to my Storm Card account ?
How to mark your StormCard as Lost / Stolen
Services for Students
I am a student. How do I locate my Storm Card ID/ X number?
DegreeWorks Tutorial - Accessing Student Advisement Reports
SJU Student Laptop Lost / Stolen Procedure
DegreeWorks Tutorial - What-if Analysis
HOW TO ACCESS CABLE TV USING SPECTRUM U
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Wireless and Mobile Device
How to connect your Gaming Console or Smart Devices to campus WI-FI on SJUGuest
How do I connect to SJUGuest - St. John's Guest Wireless?
Email Setup on Mobile Devices
How do I connect to SJUMobile (WIFI)
Removing existing saved wireless network on Apple devices
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Voice and Desk Phone Services
Setting up a Conference Call Instructions
How to setup Call forwarding on your Avaya Phone
Avaya Quick Reference Guide for Desk Phones