Help for students and instructors can be found by clicking the Help button (? mark symbol) on the left-hand Canvas global navigation menu.
Toll-Free Number
Faculty and Students can contact a toll-free helpline through the toll-free number 866-902-8834.
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Chat line
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Faculty and students can go into a live chat session with a Canvas technician:
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From within the Canvas App, click on the “Help” button located at the bottom left corner of the menu bar (as seen in the image above).
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Choose Chat with Canvas Support.
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How-To Guides
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Self-help guides are available as well for both:
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Faculty Canvas How-To Guide
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If you still require assistance, please visit: https://ithelp.stjohns.edu, and click on “Report an Issue.”