Updated March 13, 2025
Select the Canvas course where you want to add Microsoft Teams.
Select Settings from the Course Navigation menu.
Select the Integrations tab (appears after you select Settings)
Enable Microsoft Sync by turning the toggle on. Click Sync Now and wait for the sync to complete. This may take a few minutes.
What if I get an error when I enable Microsoft Sync in Integrations?
When you enable the Microsoft Sync in your Course Settings → Integrations screen, there is a chance you will get an error message stating “An error occurred during the sync process: A Microsoft 365 Group must have owners, and no users corresponding to the instructors of the Canvas course could be found on the Microsoft side.
If you recently added and removed course owners, a re-sync may resolve the issue.” This error message is also pictured in the screenshot below.
If this error message occurs, you may have been added to the course too recently and might have to wait a few hours.
Then clear your cache and cookies and reload the page, and try again.
If this issue continues, please reach out to St. John’s University IT and open a ticket by going to https://ithelp.stjohns.edu or call 718-990-5000 so that we can investigate the issue with Microsoft Support.
