Overview


Microsoft Bookings is an online scheduling tool. Its easy-to-use website allows students or staff to view calendars and schedule appointments with a faculty member, staff member, department, or organization. Bookings give a fast, easy alternative to time-consuming, frustrating phone scheduling or lengthy e-mail exchanges. A customizable web page lets students or staff find available times and book appointments 24/7.


How to Access Bookings

  1. Bookings can be accessed by going to Signon http://signon.stjohns.edu.

  2. Once you’ve successfully logged in, click on the Office 365 Office Portal icon.

  3. Click on the “waffle” icon in the upper left-hand corner of your browser window.

    Waffle icon

  4. Select Bookings 

    Bookings icon with the green B

  5. Then select Get It Now.


Features of Microsoft Bookings

  • Online appointment booking

  • Real-time appointment availability 

  • Outlook calendar integration including automatic updates

  • Automated email confirmations and reminders

  • Appointment rescheduling and cancellations

  • Integration with Microsoft Teams

  • 120 days of appointment history (60 days past, 60 days future)

  • Unique appointment scheduling web page

  • Appointment reassignment between staff members

  • Exportable into TSV (tabbed separated values)

  • Booking page access control


Instructions to setup a Bookings page

For faculty and staff

  1.  Enter your information

  2. Set your scheduling policies

  3.  Define your types of appointments (service offerings)

  4. Create your staff list

  5. Set employee working hours

  6. Schedule business closures, time off, and vacation time

  7. Publish or unpublish your booking page

  8. Create and staff your bookings

IT Best Practices when setting up a Bookings page

  1. Require an MS 365 account to book should always be checked.

    1. To ensure only @my.stjohns.edu or @stjohns.edu e-mail addresses are used to book appointments.

    2. For data quality purposes, you will have an easier time matching a student or staff member to a St. John's e-mail address than a Gmail or other e-mail provider.

  2. Disabling direct search engine indexing of booking pages should always be checked.

  3. Use a departmental account and have multiple admins for backup purposes.

 



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