A security measure, initiated during the Spring 2022 semester, regarding how you view your SJU email has been put into effect.
Please see the following University Communication that was sent to the St. John's community:
Announcements: Important Email Changes
If you previously set up your email to download via 3rd party apps such as: Apple Mail, iCloud Mail, Windows 10 mail, Samsung Mail, BlueMail, NineMail, Spark, etc, you will no longer be able to do so as of Spring 2022. Unfortunately, using these apps or using a configuration with Active Sync or IMAP will no longer work.
To secure your data, please remove your account access to any non-Microsoft Outlook-based mail client.
For these removal steps:
For security purposes, access to all SJU email will now exclusively be via the Sign-On Portal, or the Microsoft Outlook app.
On a computer, Microsoft Outlook can be downloaded from your Microsoft Office 365 account by installing the Office 365 Suite. How do I install Microsoft Office 365 from my account?
For instructions on how to setup your SJU email on a mobile device Microsoft Outlook, please see here: How do I set up my email on Outlook?
If you are unable to install the Outlook app, your SJU email can also be viewed on the web version, by visiting your SJU Sign-On Portal.
Please login at https://signon.stjohns.edu.. Then, click on the Office 365 Mail icon.
If you have any questions concerning this, please call the service desk: (718) 990-5000, Monday to Friday, 730am - 730pm EST.