This article will guide you on how to set up your access to a Shared Network Drive Folder.

** If you need to know how to remove an older network drive that you no longer need, please see this guide: How do I remove a shared network drive?

  • Setup for Windows 10/11-based computers
  • Setup for Mac (OSX) based computers

    A few things to check prior to beginning the steps to setting up a network drive:


    • Before mapping a Department Network Share Drive, check to make sure that permission to access it has already been requested for you by your reporting manager. If you can't connect to a network drive or folder, you might not have the correct permission. Reporting managers can submit the following request form:
      Departmental Network Share Request Form

    • If you need to map a drive to connect to databases for applications such as Xtender, Workflow, etc, you must already have been granted an account for access. If you need this access, your reporting manager must submit the following service request form: Banner Access Request Form

    • If you already have been granted access, this setup can ONLY be completed on an SJU-issued computer. Personal computing devices are NOT authorized to connect to SJU Network Resources.

    • OFF-Campus access REQUIRES a VPN CONNECTION prior to attempting to connect to a Network Share drive folder.  





Setup for Windows 10/11-based computers


** When logging in to your Office computer, do NOT log in to your computer with the Windows "PIN", instead log off and log back in, and use the option to use your SJU email address and Password to log in.**

Open File Explorer from the taskbar or the Start menu, or press the Windows logo key  + E. 


Then, select This PC from the left pane.


Windows 10

On the Computer tab, select Map network drive. 

 Windows 11

Click on the Ellipses to See More Settings. Select Map network drive.

 


  • In the Drive list, select a drive letter. (Any available letter will do from the drop-down list. Certain departments require the selection of the letter G for specific databases.

  • In the Folder box, type the path of the Share Folder:

  • Enter the FULL Network Path
    This will be the Server Name, followed by:
    .admin.ads.stjohns.edu, \ then the folder name that you are accessing
    Example: 
    \\sqnew0000.admin.ads.stjohns.edu\Test

  • To connect every time you log on to your PC, mark a check in the “Reconnect at sign-in” check box.

  • Click on Finish.


  



  • If prompted to log in, please enter your credentials as follows:

    Username: Full Email address
    Password: Sign-On Portal password

  • The Network shared drive will now appear in your folders, under “This PC”.

Mac (OSX) based computers

In the “Finder“, select the “Go” menu, and select “Connect to Server“.



  • Enter the network path address to where the resource is that you wish to map in the “Server Address” field.

  • Server Address: smb://ServerName.admin.ads.stjohns.edu/FolderName

  • Click the + sign to save it for future use.

  • Then, click Connect.
  • Select “Registered User”, enter SJU email address, and Sign-on Portal password.

  • Check the “Remember this password in my keychain”
    box if you wish to store the credentials for use at a later time.

     

  • Click Connect.


 


You will be able to access your share drive via Finder, under “Shared”:

** If you continue to have issues trying to access your Network Share Drive, please visit our I.T. Support Portal:
https://ithelp.stjohns.edu, and click on “Report an Incident”.