St. John’s University provides wireless internet access to all active Students, Faculty and Employees. This guide provides instructions on how to connect to campus WI-FI. The secured wireless network is called SJUMobile and the following information will be required to connect:


Chromebook Devices are currently NOT supported on SJUMobile. To gain wireless internet access, users must connect to SJUGuest by registering with a non-SJU email address.


 For additional information, please see: How do I connect to SJUGuest - St. John's Guest WiFi?



SJUMobile Campus Wi-Fi 


To set up a connection, please follow the instructions below for your device.

 


Instructions below are available for the following devices: 

  • Android 
  • iOS 
  • Apple OSX 
  • Windows 


Android 

To connect to SJUMobile on your Android device please follow the instructions below:
Please Note: Every phone is different, so your screen may look different.

  • Go to Settings

  • Go to the Connections/Wi-Fi section. Make sure your "WiFi" is listed as being ON.


  • Once you get to your Wi-Fi section click on SJUMobile 




  • Once SJUMobile is selected you may be prompt to enter your "Identity" which is your email address, then enter your password in the Enter Password field.
    You are basically entering the same credentials used to log into https://signon.stjohns.edu.
    Be careful and do NOT enter your password under the Anonymous Identity field.


Andoid wifi configuration



UPDATE: 01-2018 As for the "CA Certificate" select "Do not Validate" or "None" then Connect. As long as the "Identity" and "Password" are correct you will be connected to SJUMobile after clicking "Connect". Be careful with the password because too many invalid attempts will lock you out for up to 30 minutes.

  • When credentials are authenticated, it will connect.


iOS (for iPad, iPhone, & iTouch )

  • Select Settings

  • Select Wi-Fi


  • Make sure the Wi-Fi is turned on. If it is off, tap on it to turn on your wifi

  • Select SJUMobile

  • Enter the assigned SJU Username and Password, and click Connect.


Apple OSX (OS 10.6 – 10.12 )

  • Click the Wifi icon in the top bar on the right side

  • Select “SJUMobile” from the available networks.

  • A prompt will appear asking you to enter in Enterprise Credentials. Enter your https//Signon.stjohns.edu credentials. Click "Join". 

  • A prompt will appear asking to accept the authentication certificate. Click CONTINUE.

  • Depending on the security settings, a prompt will also appear for the computer username and password to confirm the Certificate Trust Settings. Click UPDATE SETTINGS, after the log in information is entered.

  • Once it is accepted, network connection should be working. Please verify by click on the Wi-Fi icon at the top of your screen. You should see a checkmark next to SJUMobile.


Windows 

  • From your desktop, click the Wi-Fi signal located on the bottom right corner of the screen.

  • Select SJUMobile -> Connect

  • Enter Username and Password ->Connect




If you continue to have trouble connecting to campus Wi-Fi, please contact our Service Desk for assistance.

Service Desk: 718-990-5000
Hours of Operation: Monday to Friday, 730am to 730pm EST