Proxy Account Access Setup (Student Instructions) - UIS

Instructions for students to grant Proxy access

Due to system upgrades, the external link for Proxies has changed. Please resend authorizations to your Proxy.

Go to Proxy Setup card in UIS
Click the Create/Update Proxy Link
Click the Edit button for the Proxy
Scroll down and click email authorizations.

This is the new link they should use:

https://studentssb-prod.stjohns.elluciancloud.com:8100/StudentSelfService/login/auth

(If you were looking for the instructions to follow as the proxy (i.e., Parent, Guardian, Spouse, please see: Parent/Guardian Proxy Instructions - New UIS)

Overview

Proxy Access allows students to set up access to a proxy to view student information within the UIS and permits the University’s Customer Contact Center to communicate with their proxy.

For example:

A parent or legal guardian as a proxy may have access to view your Account Detail
A sibling as a proxy who has access to view your Student Profile and/or Grades

Once you set up your proxy, they will receive email instructions on how to set up their account and view the information you have granted them access to. The student has the right to edit or delete the Proxy’s access at any time.

The Proxy access does not gain access to change any information or pay your bill.

To enable access to pay a bill, you must set them up as an Authorized User, See: Instructions.

The Proxy access is not authorized to be used for any Information Technology Services.

Instructions

Log into Connect.
This may be done by visiting connect.stjohns.edu, or using the St. John’s University Connect App on your mobile device.
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Choose the UIS Widget.

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All Students should have the ‘Proxy Setup’ card on their dashboard.

(If you do not see it, you can add it by clicking on the “VIEW ALL CARDS” button from the upper right corner of the page. Make sure to bookmark the card if you want it to remain on your dashboard.)

Locate the Proxy Setup Card
- Click on the link to Review your FERPA Rights. After reviewing your FERPA Rights, close out that tab on your browser to go back to the New UIS Experience dashboard.
- Click on the link to Create / Update Proxy
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Click on Add New to set up a new Proxy
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Fill in the following Proxy Information fields
- First Name
- Last Name
- E-Mail - must be a personal (non-stjohns) email account
- Relationship – i.e., Parent or Legal Guardian
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- Start Date and Stop Date
  - Start date will default to today’s date. You can change it to whatever date you want.
  - Stop date will default to four years from today. You can change it to whatever date you want.
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- Description – Optional field to describe the relationship of your proxy (i.e., ‘Mother’)
  
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Passphrase – a word or a phrase that your Proxy will need to use if they contact the University’s Customer Contact Center (718-990-2000) to speak on your behalf about any of the information for which you have given them authorization. You can provide this passphrase to your Proxy verbally or you can go into Edit mode (see below) and have an email with the passphrase sent to your Proxy.
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Authorizations – Select which student information pages you would like your Proxy to view and/or communicate about with the University’s Custom Contact Center on your behalf.
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Click Submit
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(Once you click submit, your Proxy will receive 3 emails instructing them on how to set up their account and see the authorized information.)

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Delete Proxy, Inactive Proxy Status, and Edit Proxy
- To Delete a Proxy, click on the trash can under the Proxy’s name.

(The Proxy will receive an email notifying them of the deletion.)
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If a Proxy shows as Inactive, they either have not yet set up their account or they have an expired Stop Date.
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To Edit Proxy, click on the pencil below the Proxy’s name.

Edit Mode Features
- In addition to editing the Proxy Information and Authorizations, you can also:
  - Click on ‘Reset Password’ to have a password reset email sent to your Proxy (i.e., if your proxy forgets their password)
  - Click on ‘E-mail Passphrase’ to have the Passphrase emailed to your Proxy
  - Click on ‘E-mail Authorizations’ to have the list of current Authorizations emailed to your Proxy
- Click Submit after making any changes

If you have any questions about setting this up, you may call our University Customer Contact Center at

718-990-2000.