CyberSecurity Training can be accessed from the Sign-On Portal.

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1. Please log in to: https://signon.stjohns.edu

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2. Locate and open the following app: “Cybersecurity Training - You are the Shield!”
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3. You will be taken to the Training Portal. Assigned training will be listed on the landing page. Complete any assigned courses.
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4. If you do not see any assigned courses, click on the Content Library link at the top.
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5. New employees and those that have never completed St. John’s University Security training will need to complete:
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   1. Core Security Training 

   2. Information Security Policies – 900 Series 

   3. PII training will be required by employees who handle PII information.

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• Click on to one of the modules, and press “Start the course.”
  It will show your progress. You will watch short modules, 4 min each that cover various subjects, at the end of each module you will have to answer 3 questions about the subject matter.

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• When you successfully complete the training, it will be listed under achievements. You can print your certificate of completion.
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FREQUENTLY ASKED QUESTIONS

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• When you click on the “You are the Shield” icon and get the message below:
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• I logged in and didn’t see any training assigned to me, what do I do?
  You can self-enroll in the available courses by clicking on Content Library

  • Core Security Training - required for everyone

  • Supplemental Training - also required for everyone

  • PII Training – this is for those that handle Personal Identifiable Information regularly. Check with your supervisor to see if you should take this course.

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• I completed the course why am I getting emails saying I have not completed the training?

  • You are required to take more than one course; the email will specifically state which course you have not completed. Look for that course in your assigned training. 
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• I do not see my completed training under the Achievements tab. Where do I obtain my certificates?

  • Partially completed training will not count, you need to obtain a passing grade or 100% completion. At the completion of each exam, you are encouraged to save a copy of your certificates for your documentation.  
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• Why didn’t I receive recertification testing?

  • You must complete either recertification or core Cyber Security training in the last cycle to be eligible for recertification training. If you had not completed last year's training by the due date, you would not be eligible for the recertification training.

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• How is the recertification training different? 

  • The content for both is the same. It covers the same 10 modules. The difference is that it asks the questions first, and depending on your responses, your training is limited to modules where you answered incorrectly on those subjects.  

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• Can I just take the recertification training?

  • No, you must complete all required training. Complete the standard training and you will be added to next year’s recertification.

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• I didn’t get the PII training, am I supposed to take it? 

  • Speak to your supervisor, if they feel you should take it, login to the training system and click on Content Library. Training courses for PII,  Core and Supplemental training are available.

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• When I log into Sign-on, I don’t see the “You are the Shield” Cyber Security icon. What do I do?

  • Please create a service request by completing this form: CyberSecurity Training Assistance Request

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• I am a student worker and my supervisor asked me to complete the training, but I do not have the Training icon? 

  •  Check with your supervisor, have them submit a service ticket with the emails, names and X# of all the student workers that require access to the training.  
    
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If you are still having issues, please complete the following request form:

CyberSecurity Training Assistance Request