If you are trying to log in to the Sign-On Portal on https://signon.stjohns.edu, and need some additional assistance, please see the following instructions: Sign-On Portal Guide


How do I log in to UIS? 

Logging in to UIS for the first time? Current student? Alumni?


How do I reset my forgotten password for UIS? 

ALL students should be logging in to UIS through the Sign-On Portal. If you are an Alumnus, and no longer have access to your SJU email or Sign-On portal, you can log in to UIS. If you do not remember your password, it can be reset on the UIS login page following these instructions.



I can log in to UIS. Where do I change my password?

If you CAN log in to UISbut need to update your password, use this checklist to help guide you to change your University Information System (UIS) PIN & SECURITY QUESTION.


How do I add an authorized user to my TouchNet account to have their own login to pay my bill?
If would like to authorize someone else, such as a guardian, family member, spouse, etc., to be able to submit a payment on your behalf, please follow these steps from Bursar to be able to allow them to have their own account on TouchNet. They do not need your username and password to log in to view and pay your bill.

How do I locate my Student ID Information (StormCard ID number, X number, SJU email address) in UIS? 

Can't remember your StormCard ID? Need to know what your X number is, locate it here.


How do I apply for an On-Campus Parking Permit in UIS? 

Can't remember your StormCard ID? Need to know what your X number is, locate it here





If none of these steps help you, and you need additional assistance, please call our Service Desk, and press option 2:


Contact: 718-990-5000

Hours of Operation: Monday to Friday, 730am to 730pm,  EST


Additional assistance can also be requested from our Self-Service Portal, by clicking on "Report an Incident": https://ITHelp.stjohns.edu