If you are trying to log in to the Sign-On Portal on https://signon.stjohns.edu, and need some additional assistance, please see the following instructions: Sign-On Portal Guide

How do I log in to UIS? 

How do I reset my forgotten password for UIS? 

If you have logged in before, but do not remember your password, it can be reset on the UIS login page. 

I can log in to UIS. Where do I change my password?

If you CAN log in to UISbut need to update your password, use this checklist to help guide you to change your University Information System (UIS) PIN & SECURITY QUESTION.

If none of these steps help you, and you need additional assistance, please call our Service Desk, and press option 2:

Contact: 718-990-5000

Hours of Operation: Monday to Friday, 730am to 730pm,  EST

Additional assistance can also be requested from our Self-Service Portal, by clicking on "Report an Incident": https://ITHelp.stjohns.edu