FAQ

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How do I complete a P & D Online and External Mail Service Request Form
Article # 2019491948 Summary Please refer to the instructions below to complete the Printing and Distribution Online and External Mail Service Request f...
Wed, Aug 3, 2022 12:11 PM
LiveSafe Mobile App
Article # 2037972993 Get LiveSafe Request Help Communicate with local emergency services and your school’s safety officia...
Mon, Jan 9, 2023 2:17 PM
How to enable and Use Remote Desktop for Windows 10/11
How to enable Remote Desktop (RDP) on Windows 10/11 How to initiate an RDP session to remotely connect to a computer How to end a Remote De...
Fri, Aug 19, 2022 2:24 AM
How do I add a Network Printer to my SJU computer?
Windows OS Click on Start, in the lower left-hand corner of your screen and click on Devices and Printers Open up Devices and Printers and se...
Thu, Aug 18, 2022 7:14 PM
SJU Employee / Faculty Laptop Setup - Frequently Asked Questions (FAQs)
Whether you are a new employee or faculty to the University, or you have received a replacement or upgraded laptop, or if you have had your laptop servic...
Wed, Sep 21, 2022 2:05 PM
IT Webstores for Personal Laptop Purchases
Discounted Purchases from Lenovo and Apple St. John's University has teamed up with our Lenovo and Apple partners to offer all of the SJU c...
Tue, Mar 19, 2024 10:00 AM
How to Clear the Cache and Cookies in Your Web Browser
Why Clear Cache and Cookies? Clearing the cache and cookies from a web browser is an important first-step for almost any troubleshooting for internet brow...
Thu, Dec 1, 2022 11:05 AM
How do I place an order for SJU Business Cards?
St. Johns University Print & Distribution – Business Card ordering site has been updated as of 4/24/2023. Web address Login Instructions for...
Mon, Apr 24, 2023 1:34 PM
How do I use the Parchment Electronic Transcript Website?
Electronic Transcripts (PDF) are now available. (For current students that wish to get transcript copies, please see: CURRENT Student Transcripts)...
Mon, Jun 5, 2023 7:08 PM
Protect yourself from Phishing
Phishing (pronounced: fishing) : an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such a...
Fri, Nov 17, 2023 10:09 AM