This article is for those new to St. John's University and have Technology questions. 

Your log-in access to most things on campus will require you to utilize your Sign-On Portal credentials.

Sign-On Portal Help Guide -  Forgot Password? Locked out? Need to change security info?

How do I log in to a computer on campus in a classroom or a computer lab?

How do I log in to and use Canvas for my Classes?

How do I log in to the St. John's U Connect Mobile App?

How do I sign in to the St. John's U Connect App - WebVersion?

How do I access the online library?

How do I print in the Law Library?

I am an active student / Faculty / Employee. How do I access SJUMobile Wi-Fi while on campus?

How do I connect my ChromeBook to the wifi while on campus?

I am a visitor, how do I access Wi-Fi?  How do I access SJUGuest?

Microsoft Office 365 Help Guide - Frequently Asked Questions:
How do I install Microsoft Office from my SJU account? How do I use Microsoft Teams? How do I access my 5TB OneDrive storage? How do I report a suspicious email? How do I set up my SJU email on my phone?

All UIS-related Questions: 

How do I access UIS?  How do I reset my UIS Pin? How do I add an Authorized User to TouchNet to pay my bill?  How do I obtain a Parking Permit?

Canvas-related Questions

How do I log in and use Canvas?  What happens if I don't see my course listed? How do I get help?

Wireless Printing on Campus

How do I log in and use wireless printing when I am on campus?  Where can I find a Wepa Print station? How do I get help?

All StormCard Related Questions:
How do I add Flex Dollars to my StormCard? I lost my StormCard. How do I get it replaced? I do not know my StormCard ID number, how do I find it?

How do I request support from IT?

For Resident Students:

Technology Services available to students in the Residence Halls: 

Connecting Gaming devices to Wi-Fi, Connecting Smart speakers (Alexa/Google Home) to Wi-Fi, Connecting to Spectrum U, etc

For Employees:

How do I set up my Voicemail on my SJU Extension?

Do I need VPN for work? How do I get it installed?

For assistance with any of these questions, please feel free to contact our Service Desk.

Service Desk: 718-990-5000

Hours of Operation: Monday to Friday, 7:30 am to 7:30 pm  EST