This article is for those new to St. John's University and have Technology questions. 


Your log-in access to most things on campus will require you to utilize your Sign-On Portal credentials.




Sign-On Portal Help Guide -  Forgot Password? Locked out? Need to change security info?


How do I log in to a computer on campus in a classroom or a computer lab?


How do I log in to and use Canvas for my Classes?


How do I log in to the St. John's U Connect Mobile App?


How do I sign in to the St. John's U Connect App - WebVersion?


How do I access the online library?

How do I print in the Law Library?






I am an active student / Faculty / Employee. How do I access SJUMobile Wi-Fi while on campus?


How do I connect my ChromeBook to the wifi while on campus?


I am a visitor, how do I access Wi-Fi?  How do I access SJUGuest?



Microsoft Office 365 Help Guide - Frequently Asked Questions:
How do I install Microsoft Office from my SJU account? How do I use Microsoft Teams? How do I access my 5TB OneDrive storage? How do I report a suspicious email? How do I set up my SJU email on my phone?





All UIS-related Questions: 

How do I access UIS?  How do I reset my UIS Pin? How do I add an Authorized User to TouchNet to pay my bill?  How do I obtain a Parking Permit?







All StormCard Related Questions:
How do I add Flex Dollars to my StormCard? I lost my StormCard. How do I get it replaced? I do not know my StormCard ID number, how do I find it?






How do I request support from IT?



For Students:


Technology Services available to students in the Residence Halls: Connecting Gaming devices to Wi-Fi, Connecting Smart speakers (Alexa/Google Home) to Wi-Fi, Connecting to Spectrum U, etc


How do I print while on Campus?


For Employees:


How do I set up my Voicemail on my SJU Extension?

Do I need VPN for work? How do I get it installed?



For assistance with any of these questions, please feel free to contact our Service Desk.

Service Desk: 718-990-5000

Hours of Operation: Monday to Friday, 7:30 am to 7:30 pm  EST